Technical Service Representative

Forty-Five Group is a boutique executive search firm based in Houston, Texas. It was founded on the principle of getting back to basics in recruiting. Our goal is to present our clients with quality talent while providing a positive experience for our candidates.

Please visit www.fortyfivegroup.com for more career opportunities.

We are actively interviewing candidates for a Technical Service Representative opportunity.

This position exposes the individual to many business units by working closely with Service, Sales (both international and domestic), Research and Development, and Product Evolution Teams.

Expect to travel both domestically and internationally in support of operations. The qualified individual must be team-oriented, eager to learn, and have a burning desire to bring value to the organization. Fully embracing the vision and the corporate/family culture is vital to success.

Duties include:

Assist the sales organization by providing pre-and post-sale support to create technical justification for our technology.
Providing technical product expertise for drilling contractors, including applying the best products for each unique application.
Troubleshot product performance problems and worked with customers on effective solutions.
Managing the development of technical marketing materials to differentiate our products in the marketplace.
Conducting analysis of competitors’ products; working with sales managers in order to develop ways to improve the positioning of our product.
Working with research and development to help define next-generation products.
Teaching customers, agents, and employees in the field and classroom how to correctly apply products to improve drilling efficiency and reduce the impact on the environment.
Assisting with care and maintenance of laboratory and test facility, including assisting in equipment demonstrations for tender specifications and/or customer visits.
Enhancing the organization’s reputation by accomplishing new and different customer requests and exploring opportunities to add value to our technology.
Updating job knowledge by participating in education opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
Protecting the organization’s value by keeping information confidential.

Required Skills:

Proven ability to take ownership of projects, work independently to resolve issues, and see them to completion.
Ability to multi-task extensively. Essential Requirements:
Live in or around Houston, TX.
Strong written and oral communication skills.
Basic to advanced proficiency with Microsoft Office Suite and related products.
Detail-oriented, self-directed, decisive, and honest.
Willingness and readiness to travel extensively both domestically and internationally.
Alignment with our values: integrity, passion for excellence, innovation, family and customer service.

Desirable Requirements:

Experience in the oil & gas drilling industry.
Comfort with foreign languages.
Bachelors Degree